Zoe Kratzmann Glimpse Top Porcelain Zoe Kratzmann

Quick Shipping and Professional Packaging

We offer a broad range of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff is highly educated to pack your items precisely according to the specifications that we supply. Prior to shipping your items will be carefully inspected and secured. Each day, we ship to thousands of customers across different countries. This shows our commitment to be the largest online retailer in the world. The warehouses are located in Europe just as they are in USA.

Note: Orders that contain more than one item are assigned a specific processing period based on the individual item.

We will inspect each and every one of the items before sending. Today, the majority of orders will be delivered within 48 hours. The time to deliver varies from 3-7 days.

Returns

The inventory is always changing, and is not completely managed by us because of the involvement of many different parties, such as the factory and our warehouse. The levels of stock can change at any moment. Be aware that your order could run out of stocks after you place the order.

Our policy lasts thirty days. If it's been more than 30 days since you've made your purchase, we unfortunately can't give you a complete refund or exchange.

Your item should be in the original packaging and not be used. You must have the item in the original packaging.